Dubai Aquarium & Underwater Zoo

Located within The Dubai Mall, experience one of the largest Aquariums in the world. Take an awe-inspiring stroll through the 48-meter Aquarium Tunnel on Ground Level and explore the Rainforest, Rocky Shore Living Ocean environments and U.A.E. Night Creature at the Underwater Zoo on Level 2.

Discover Dubai Aquarium and Underwater Zoo with the behind-the-scenes tour. Get to know more about the life of marine animals in one of the biggest suspended Aquariums in the World, located in the center of the Dubai Mall.

The all-new immersive encounter allows guests to step inside the Penguin Cove habitat with the colony of live Gentoo penguins while learning about their fascinating natural behaviors.

Gentoo penguins are social animals known for living in colonies and often mating for life. The birds' natural curiosity and unique behavior make them a natural crowd pleaser. While the flightless birds aren't nimble on land, their wings serve as fins allowing them to glide gracefully underwater, reaching depths of more than 600 feet and speeds of 22 miles per hour, faster than any other diving bird. They can reach diving depths of up to 200 m (650 ft) when hunting for small fish, krill, and squid. They can also remain underwater for up to seven minutes.

General Admission

• World's largest aquarium
• Home to 140 marine species
• Underwater Zoo

Penguin Cove & Nursery Experience

• Meet the Gentoo Penguins in the Penguin Cove and get a guided behind-the-scenes tour
• Meet the Gentoo Penguins in the Penguin Cove
• Get a guided behind-the-scenes tour

Ultimate Experience

• Glass Bottom Boat Tour
• Fish Feeding
• Penguin Cove

General Admission:

• Access: Basic entry to the Dubai Aquarium.
• Comprises: Aquarium Tunnel and Underwater Zoo.

Penguin Cove & Nursery Experience

• Access: Comprehensive entry to the Dubai Aquarium.
• Comprises: Aquarium Tunnel, Underwater Zoo, and an exclusive Penguin Cove experience.
• Additional Benefits: Receive bonus vouchers for food and shopping.

Ultimate Experience

• Access: Complete entry to the Dubai Aquarium.
• Comprises: Aquarium Tunnel, Underwater Zoo, Penguin Cove, Glass Bottom Boat Ride, and more.
• Unique Perks: Experience fish feeding and receive vouchers for dining and shopping.

General Admission:

• Access to the aquarium
• Aquarium Tunnel
• Underwater Zoo

Penguin Cove:

• Aquarium Tunnel
• Underwater Zoo
• Guided Behind the Scenes tour
• Penguin Cove
• Interactive Platform
• 1x AED 10 Food & beverage voucher at the “Aquarium Cafe”
• 1x AED 20 voucher at the Aquarium retail shop

Ultimate Experience:

• Aquarium Tunnel
• Underwater Zoo
• Guided behind the Scenes Tour
• Penguin Cove
• Interactive Platform
• Glass Bottom Boat Ride
• Fish Feeding (subject to availability)
• 1 AED 20 Food & Beverage Voucher for the Dubai Aquarium Coffee Shop
• 1 AED 20 Voucher to spend at the Dubai Aquarium Official Store

• Penguin Encounter (chargeable at 100aed extra)
• Food & Beverages (As per selected experience)
• Transfers

General Admission Timings:

• Sunday to Wednesday: 10:00 AM - 10:00 PM
• Thursday to Saturday: 10:00 AM - 11:00 PM

Penguin Cove Timings:

• Sunday to Wednesday: 10:00 AM - 10:00 PM
• Thursday to Saturday: 10:00 AM - 11:00 PM

Ultimate Experience Timings:

• Sunday to Wednesday: 10:00 AM - 10:00 PM
• Thursday to Saturday: 10:00 AM - 11:00 PM

Important Information:

• Children under 15 years of age must be accompanied by an adult (15+ years old).
• Visitors in wheelchairs are welcome.To avail of support, please contact any Guest Service Desk in the Dubai Mall.
• Wheelchairs are provided free of charge.

Tips for a Smooth Experience:

• For Glass-Bottom Boat Rides, make your way to Underwater Zoo on Level 2. Rides depart every 10 to 20 minutes. With a capacity of 10 people per boat. Departure time is subject to availability.

Restrictions:

• This experience is applicable for ages 2 and above.
• Not applicable for pregnant guest​.

By providing this important information, we aim to ensure your safety, comfort, and an enjoyable experience during your visit.

Remember to check the timings, information, and follow our recommendations for a memorable experience.

For further assistance or any queries, feel free to contact us. We look forward to welcoming you on this exciting journey!

Our commitment to offering exceptional products extends to ensuring transparent and fair policies for non-refundable purchases. We understand that certain products, due to their nature or specific arrangements, may be non-refundable. Therefore, please review the following details regarding cancellations:

Cancellation by the Customer:

For non-refundable products, cancellations made at any time, regardless of the notice period, will not be eligible for a refund or credit.

Modification or Transfer:

We understand that unforeseen circumstances might arise, preventing you from using the purchased product. While refunds aren't possible, in some cases, we may offer the option to modify the reservation or transfer the product to another eligible individual. Please reach out to our customer support team to discuss such possibilities.

Cancellation by Us:

In the unlikely event that we are unable to fulfill the non-refundable product due to reasons beyond your control, such as unforeseen logistical issues or operational constraints, we will strive to provide suitable alternatives or options of equal value whenever feasible.

Clear Communication and Support:

We are committed to providing clear and responsive communication regarding non-refundable products. Our customer support team is available to address any queries or concerns you might have about the non-refundable nature of the product.

Why Choose Our Non-Refundable Product Policy?

• Clear Understanding: Our policy provides transparent guidelines on the non-refundable nature of certain products, ensuring a clear understanding before purchase.
• Flexibility within Constraints: While refunds may not be available, we aim to explore options for modifications or transfers, considering individual circumstances where feasible.
• Dedicated Customer Support: Our team is here to assist and guide you through any questions or alternative solutions related to non-refundable products.

We appreciate your understanding of the non-refundable nature of certain products. Please reach out to us for any assistance or further clarification regarding our non-refundable product policy.